FAQ’s

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What is the next step after completing the form?

If you pass our qualification, you will be invited to the first online interview. Afterwards, you will be invited to a live interview with one of our staff members. If you successfully pass all the steps, we will present you to our interested clients.

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How can I pass the process? What are you looking for?

We hire people with great English (minimal to no accent). We are also looking for reliable and serious people, who are looking for a long-term position.

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How long until I hear whether I was selected?

If there’s a match, we will get in touch with you asap. Some of the best virtual assistants were selected the same day as the live interview.

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How will I get paid?

Every company has its own policy, but most companies pay either weekly or twice a month.

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How much does VAinUSA charge on top of my salary?

Absolutely nothing! Your pay is directly handled by the employer. We don’t charge anything on top – we receive a flat fee from the client just for hiring and training you! To our VAs it makes no difference to apply through our company or directly to client – you get the same benefits, and we can connect you to a lot of great companies!

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Can I change my client if I’m not happy there?

Talk to us! We want to make it work for you and we want to keep you happy. The best thing is to discuss with our employer and see how you can solve an issue. We will place you in a different company if you show integrity and your work performance is good, AND if the employer cannot give you what you are looking for.

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Will I get training and is it paid?

Once selected by an employer, you will be onboarded with the new company in a few days. Your training period is paid by the employer once you are onboarded. Before the onboarding, you will watch a quick online course to get you up to speed with the job and sales strategies and techniques. This part is not paid.

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I know great candidates. Can I refer them to you?

Of course! You can find our referral form here: Refferal Link

Please complete it with the details of the person you’re recommending and how you’d like to be paid. We pay $50 for every successful hire. You can recommend as many people as you want!

Can’t find your answer?

Send us your question and we’ll get back to you as soon as possible!

All questions answered?